What is Business Process Outsourcing?

Business Process Outsourcing, popularly known as BPO, is the business strategy where you hire another company to perform a certain task or job.

Many businesses, from small startups to large companies, opt to outsource processes, as new and innovative services are increasingly available in today’s ever-changing, highly competitive business climate.


Advantages of a BPO

  1. Flexibility

Outsourcing non-core activities allows an organization to be far more flexible. Firstly, it does not have to invest in additionally fixed assets and can convert them to variable costs. It also increases flexibility in resource management and helps in adapting to changes in the environment much faster.

  1. Cost Effective

Outsourcing some of the business processes and activities can be very cost effective. Organizations save on investing in fixed assets and fixed costs. And they can redirect these funds for their core activities.

  1. Speed

One of the biggest advantages is an increase in the speed of the business process being outsourced. BPOs have a very good response time and the organization can focus on the core activities. This fragmentation of activities speeds up the whole process.

  1. Skilled Manpower

When outsourcing a business activity to a BPO, you realize exemplary service provided by skilled manpower. This level of expertise is difficult to produce internally and typically is not a core function of the organization.

While BPO covers a wide spectrum of services, let’s look at it from a scanning and document management perspective.

Four Pain Points you can eliminate with Business Process Outsourcing (BPO)

  • Being inundated with daily mail, faxes, and other paper correspondence
  • A growing backlog of scanning and indexing of incoming information
  • No standardization or uniformity for digitizing documents
  • Training staff to quickly classify and locate important information

With over 20 years in the scanning and document management business, eBizDocs can be your BPO partner. Letting eBizDocs take on your day-forward indexing and document classification process eliminates bottlenecks and allows your staff to focus on crucial (not clerical) tasks.

Outsourcing to eBizDocs helps you quickly realize these benefits…

  • Eliminate your backlog of scanning and indexing
  • Say goodbye to process bottlenecks
  • Enjoy standardization and uniformity to easily locate and access the information you need
  • Improve accuracy, compliance, and customer service
  • Spend more time on revenue-generating activities
  • Remove the pressure of having to train employees on consistent scanning practices
  • Retrieve your documents in a timely manner
  • Experience what using less paper should really feel like

eBizDocs is the experienced BPO partner with a proven track record for making sure the job is done right.


Take the next step by starting a fact finding, no obligation, conversation with eBizDocs about your BPO goals and objectives.

 

 

 


About eBizDocs –eBizDocs is a premier digital transformation provider focused on helping you put INFORMATION AT YOUR FINGERTIPS. Offerings include paper and microfilm conversion, content capture and document management solutions, scanner sales and service, and process consultation. eBizDocs is SOC2 Type II certified and serves private and public-sector organizations. The company has been in business for over 20 years and is a preferred source contractor for NYS entities. To learn how eBizDocs can help transform your operation, visit eBizDocs.com.