Automating your business processes is no longer a “nice to have.” Today, it is a must have. Improving efficiencies across an organization improves your competitiveness in the market. Implementing strong workflows means getting more accomplished with fewer resources, offering superior service, and keeping more dollars for the bottom line. eBizDocs helps you leverage your proven manual processes, so they become automated workflows for moving information from start to finish.

What is workflow automation?

Workflow is a series of activities needed to complete a task. Workflow automation shifts the responsibilities of a person’s performance activities to a software program. It is a straightforward process that is executed on a regular basis to improve everyday productivity.

To automate a workflow, an organization must identify tasks that make up the job and create the rules and logic on how to accomplish each task. The organization then programs the software to handle the tasks, removing the need for a human to do the job.

Workflow automation is typically used when a task is repetitive, needs to be achieved without human error, and doesn’t require a great deal of human intelligence. Almost any department within a company, such as finance, human resources, marketing, operations, and sales, can benefit from workflow automation. These benefits include:

  • Increased efficiency
  • Reduced errors
  • Boosted productivity
  • Sped up processes

Importance of Workflow Automation

  • When employees hand off the more menial tasks to a workflow automation program, it leaves them more time to work on higher-value tasks that only a human can handle.
  • Increased productivity by the automation program results in money saved for the company.
  • The removal of human error ensures better quality products and services.
  • Using automating responses when a customer reaches out can lead to improved customer service and satisfaction.

Uses of Workflow Automation

An organization in any industry can benefit from workflow automation. Below, we have listed a few examples of how to best utilize workflow automation depending on the industry.

  • Healthcare – Workflow automation can be used to generate staff schedules and on-call rotations. Additionally, the tools support a patient’s admissions and discharges, as well as transferring medical records. This allows a doctor to focus on what really matters, the patients.
  • Legal – Many of the menial tasks in the legal industry are taken care of with workforce automation including billing, inputting new client information, submitting/tracking contract reviews, and managing case deadlines.
  • Sales – This department tends to automate things related to leads, agreements/contracts, sales support documents, order submissions, scheduling, and client records.
  • Human Resources – Many HR processes can be automated to make life easier for the professionals including time sheet approvals, onboarding and offboarding employees, and managing personnel changes.

Workflow automation is becoming more and more essentia, no matter the industry. But you don’t have to do it alone! eBizDocs removes the complexity and makes it simple.

Take the next step by starting a fact finding, no obligation, conversation with eBizDocs about your goals and objectives.

 

About eBizDocs –eBizDocs is a premier digital transformation provider focused on helping you put INFORMATION AT YOUR FINGERTIPS. Offerings include paper and microfilm conversion, content capture and document management solutions, scanner sales and service, and process consultation. eBizDocs is SOC2 Type II certified and serves private and public-sector organizations. The company has been in business for over 20 years and is a preferred source contractor for NYS entities. To learn how eBizDocs can help transform your operation, visit eBizDocs.com.