Medical
Delivering at the Speed of Light
The Challenge
The challenges NYS OMH faced were two-fold:
1. Finding an adequate record management solution
2. Providing gainful employment for OMH Consumers
Over 78,000 boxes worth of patient records, spanning over 80 years of health cases were housed in 43 separate facilities across New York State. The burden of thousands of paper documents was becoming unbearable. OMH was not just running out of storage space; much of the sensitive and dated material was also in danger of decomposition.
NYS OMH also has a mandate to find employment opportunities for the potentially hundreds of displaced consumers. As an important recovery element, employment can provide consumers with “personal satisfaction” as well as “increased personal independence and a meaningful role in society.”
The Solution
- Convert all paper documents into color-compressed PDFs
- Index each electronic document by multiple fields
- Provide OMH health workers with fast, easy access to patient records
- Centralized storage for boxes
- Partnership forged with NYS OMH
The Results
- 78,000 boxes of paper converted into electronic repository
- Countless amount of storage space reclaimed in numerous facilities
- Immediate access to patient records by the people who need it most
- Electronic files backed up
- Safe and secure single storage location for paper documents
- Electronic documents conform to State of new York Archive retention requirements
- Gainful employment for OMH Consumers
- NYS OMH anticipates digitizing approximately 100 million pages of paper-based records