If you require support on any of your products, please contact us at (518) 456-1011 or email firstname.lastname@example.org.
You can also submit a ticket to our staff. By providing all of the necessary information via the form, we’ll be able to respond to your request quickly and efficiently. Also, by using the ticket system, you’ll be notified via email as progress is made.
If your scanner is misfeeding or multifeeding, or otherwise is not performing properly, it may require a new set of consumables as well as a cleaning. You can submit a support ticket above (support.ebizdocs.com) or contact us to order consumables that you can change yourself without us having to charge a visit.
We’ve provided some videos below to show you how to clean the various models of document scanner.