OCR, or Optical Character Recognition, is a process that enables a PDF document to be searchable. When you scan a document to a PDF, all you have is a PDF file with some internal contents and references telling the software that is viewing the PDF what to display and how to display it, but those contents are, at their core, a flat image file. Beyond that, there is no other data contained in the PDF.
Creating searchable PDFs solves this problem. While PDFs created with office software from Word Documents or emails are saved instantly with all of their character data, but now character data is only one small step away, even with flat images.
Ultimately, each project is different and will require varying features, and E-BizDocs will help you make the right choices for your project.