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March 06, 2012

We don’t always ask a lot of questions

We pride ourselves on the amount of preparation and research we put into our customers’ projects, and we do it because while our customers know their own documents better than we do, our knowledge of document management can be applied in specific ways to optimize the way each solution is implemented.

Customized Document Management Solutions
Some may have a need for more index values while others may have a greater need to refine the cabinet security. Some of our customers use a line-of-business tool that needs to have documents imported, while others will be scanning directly to a document management solution that we install, like CNG. Capture may be detailed and require a robust capture solution like Kodak’s Capture Pro, and other times, simply scanning with Smart Touch is all that’s needed.

A Flexible Process
Thus, a detailed and possibly lengthy process is initiated whenever we have a new contact. It involves having a look at the documents, the users, the network structure, and the workflow. However, there are those times when we’re approached by an organization that has done all of their research and have already decided on the solution they would like to use. In those cases, we’ll respect our new customer’s privacy and acknowledge that there is a lot of great information already out there, allowing purchasers to be more informed than ever before.

Call, Request, Receive
So when we were approached by a local firm saying they wanted to buy Capture Pro Group B license, it was clear they knew what they wanted and how they wanted to use it. Sure, we asked a couple of questions regarding the types of documents that were going to be scanned and how they might be used across the office, but the answers were vague, and that was our indication that the prospect had already done their homework and were ready to buy. As the leading authorized reseller for Kodak in the region, naturally, we were able to accommodate.

 

August 04, 2011

E-BizDocs improves productivity in large-format scanning

Service Bureau Eliminates Bottlenecks by Scanning Wide and Office Documents in the Same Workflow

ECMConnection.com

Project Manager Chris reviews the process of scanning large-format documents.

Contex, the world’s leading developer of wide format scanning and imaging solutions, recently announces that Albany, NY-based E-BizDocs reports increased productivity when using Contex wide format scanners with KODAK Capture Pro Software. E-BizDocs, an electronic document management service provider, uses the combined solution to scan wide format drawings within the same workflow as office-sized documents. The Contex and Kodak solution uses the same interface for narrow and wide format scanners, which streamlines the document scanning process. As a result, E-BizDocs reduces multiple steps from its workflow and improves overall efficiency in its scanning services.

“Before installing the Contex SD4490 with KODAK Capture Pro Software, we handled wide format documents differently than office-sized documents,” comments Howard Gross, President of E-BizDocs. “The workflow required setting up additional workstations and forced us to compete for scanning resources. We had to turn away some business because these wide format projects caused difficulties in our standard scanning workflow.”

Today, we can scan technical drawings using our Contex scanner and Kodak’s Capture Pro Software with only minor changes to our workflow. And we can use the same resources we use to scan our customers’ office documents. This saves steps in our process and eliminates the need to notify the quality-assurance team about variances in the document sizes. It makes scanning wide format as easy as scanning standard office-sized documents.

Howard Gross, President – E-BizDocs

“Because of increased demand to share drawings electronically and to use ECM and cloud-based document storage, Contex is offering solutions that streamline the scanning process and allow users to become more efficient, regardless of the document size,” comments Phil Magenheim, President of Contex Americas. “The combined solution from Contex and Kodak gives users the tools to improve their scanning workflow and, in turn, become more productive.”

The Workflow
Customers provide E-BizDocs with volumes of documents to scan and archive; sizes can range from standard office-sized to large format sized documents. For example, a surveyor’s document may include a five-page, letter-size executive summary and a structural and landscape view of a property on large format paper. The document may also include letter-sized pages describing the components of a building, such as plumbing, electrical, and foundation. E-BizDocs scans the files using a combination of narrow format scanners from Kodak and Contex’s SD4490 wide format scanner, and the images are sorted and reassembled in Capture Pro Software.

The combined solution from Contex and Kodak makes it easy to merge and route documents, eliminating any chance for human error.

The Technologies
Contex’s wide format scanning solution for the EDM market features EMC Captiva ISIS drivers. Users can eliminate workflow processing bottlenecks with this industry-standard interface by scanning large format drawings, charts, maps, or other oversized documents directly into EDM/ECM systems and electronic capture software. The scanning solution makes it possible to manage large format documents within the same workflow process as letter- or legal-size documents, while achieving high-quality scans with document-specific presets.

Imaging Specialist Ben lines up the document to be scanned.

Contex scanners are the only wide format scanners certified by Kodak for use with Capture Pro Software. This software delivers full-featured document and batch capture applications for either standalone or network enterprise-wide environments. Capture Pro Software includes a simple but powerful post-scanning quality control tool that makes it easy to re-process images, even when the original source document is not available. This allows customers to increase the efficiency and accuracy of downstream data recognition processes and human image readability, helping to speed up important business processes.

About Contex
As the world’s largest developer and producer of large format imaging solutions, Contex leads the market with innovative technology and advanced scan and copy software applications. Over the years, Contex scanners have received numerous awards from leading trade publications and analyst firms including Cadalyst, Wide-Format Imaging, and BERTL. Sold worldwide in more than 80 countries, Contex solutions are recognized in a wide range of industries for reliability, value, high performance, and superb image quality. For more information, visit www.contex.com.

About Kodak
Kodak’s Document Imaging business enables customers to capture and use valuable information from electronic and paper documents. Its document imaging solutions include award-winning scanners and capture software, and industry-leading service and support. From small offices to global operations, Kodak has the right solution to feed your business the information it needs. For more information, visit www.kodak.com/go/pro.

About E-BizDocs
Founded in 2000, E-BizDocs is a document scanning service bureau and electronic records management company based in Albany, NY. The company helps businesses, organizations, and agencies use less paper and better manage their office workflow. For more information, visit www.E-BizDocs.com.

August 02, 2011

Kodak Capture Pro goes wide

KODAK Capture Pro Software Adds Compatibility for CONTEX Wide-Format Scanners to Integrate Large and Small Document Workflows

ROCHESTER, N.Y. and HERNDON, Va. , July 26 – An agreement between Kodak and Contex will allow enterprise organizations to unify information from large-format and standard sized documents into KODAK Capture Pro Software. The new compatibility between Contex’s wide format scanners and Capture Pro Software will provide users with a single interface to integrate information from these sources and deliver into databases and EDM/ECM applications.

“Contex and Kodak working together provides users a major step forward to help bridge the divide of managing large and small documents in a single workflow,” said Phil Magenheim, President, Contex Americas. “Channel partners selling scanners along with EDM/ECM services and solutions can now provide a common interface and common support for diverse sources of document-based information.”

Contex’s large format scanners are used to reproduce large format drawings, charts, maps, or other over-sized documents directly into EDM/ECM workflows. KODAK Capture Pro Software provides users with a single interface to efficiently capture and manage images and critical index data from small and large format scanners within an office setting. KODAK Service and Support will also be available for users of all CONTEX XD and SD Scanners, and for new CONTEX Scanner installations including the CONTEX XD2490, SD4450 and SD4490 Scanners.

“This compatibility enables an essential link for streamlining content from diverse sources into a single, unified database,” said Brian Bagan, Director of Business Development, United States and Canada, Document Imaging, Kodak’s Business Solutions and Services Group. “This solution demonstrates the broad capabilities of KODAK Capture Pro Software.”

Projects that include both wide format and standard sized documents can pose challenges for enterprise workflows managed by service bureaus and medium- to large-sized businesses. E-BizDocs, an electronic document management service provider based in Albany, N.Y., sources information from a variety of documents including larger surveyors’ records, to letter-sized building code regulation papers. The new compatibility between CONTEX Scanners and Capture Pro Software eliminates steps in the process to improve overall user productivity.

“Prior to this solution, the scanning of large format documents was detached and separate from our workflow. The integration between Kodak and Contex makes it easy to combine documents into a single file, and route them to specific locations,” said Howard Gross, President of E-BizDocs. “Since implementing the technologies, we have vastly improved our workflow efficiency.”

Kodak is a global advisor and provider of integrated services to help companies transform and optimize their businesses. Through a network of service professionals in 120+ countries, Kodak provides technical, professional, consulting and managed services to enable customers to focus on growing their businesses, maximize productivity, and more effectively manage risks. All KODAK products and software are backed by KODAK Service and Support. To learn more, visit http://graphics.kodak.com/

About Contex

As the world’s largest developer and producer of large format imaging solutions, Contex leads the market with innovative technology and advanced scan and copy software applications. Over the years, CONTEX Scanners have received numerous awards from leading trade publications and analyst firms including Cadalyst, Wide-Format Imaging, and BERTL. Sold worldwide in more than 80 countries, Contex solutions are recognized in a wide range of industries for reliability, value, high performance, and superb image quality. For more information, please visit http://www.contex.com.

About Kodak

Kodak’s Document Imaging business enables customers to capture and use valuable information from electronic and paper documents. Our document imaging solutions include award-winning scanners and capture software, and industry-leading service and support. From small offices to global operations, Kodak has the right solution to feed your business the information it needs.

June 15, 2011

Getting started with document management

As Todd Johnson of CDW/NetworkWorld states:

Time is money, and time spent searching for lost paperwork is money down the drain, as is money spent making unnecessary copies.

Todd Johnson
Getting started with document management

The Primary Benefits of Document Management

Continuing, Johnson covers the benefits of implementing a document management system, which fall right in line with our four pillars of document management: reduce cost, improve efficiency, ensure compliance, and mitigate risk. You can see how even though he expands into a little more detail, the concepts are the same:

Document management systems also offer businesses rapid return on investment (ROI) due to benefits such as:

  • Reduced costs associated with storing and retrieving paper documents and electronic content.
  • Reduced storage space, both physical and digital.
  • Improved operational efficiencies throughout the organization.
  • Improved security of electronic content and paper documents.
  • Enhanced business continuity (BC) capabilities in the case of a disaster.
  • Improved regulatory compliance.

In the article, Johnson covers all of the components necessary in a good electronic document management process, one that will bring all of the above benefits to your company.

If you don’t have time to read the whole article, make sure to bookmark it and return to it later when you have a chance to really absorb it. It’s good information.

Of the four primary benefits of an electronic document management system, which is most important to you? Efficiency, cost, compliance, or risk?

June 06, 2011

Little Italy and E-BizDocs

We’ll be hosting a Lunch and Learn at Frank Guido’s Little Italy on July 19th. Come for an informative demonstration of document scanners and electronic records management software and enjoy a great Italian lunch at the same time.

If you can’t say your documents are immediately accessible when you need them, sign up here.

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June 03, 2011

KODAK Capture Pro Software v3.1 Brings Additional Efficiencies to Enterprise Scanning Customers

Centrally administer Capture Pro Software across your network and enterprise.

Kodak recently released the latest version of Capture Pro Software, version 3.1. This release gives Network Edition users access to all of the features of the 3.0 release while adding new capabilities:

“KODAK Capture Pro Software v3.1 enables new and existing users of our recently released Network Edition to take advantage of all the powerful new features from the previous generation, including Microsoft® SharePoint Setup Wizard and Intelligent QC,” said Tim Mortenson, Worldwide Business Director, Software, Document Imaging, Kodak’s Business Solutions and Services Group. “With this release, Capture Pro Software brings added benefits in efficiency and applicability—to provide users cost effective and quick return on investment in operating across an enterprise—where there is a need to centrally manage and monitor multiple capture and indexing stations.” [hr] Source: Kodak.com